Cookie policy

Short version: this site sets no cookies and tracks nobody across the web. It does keep four small things in your browser — a chat bubble's timer, your conversation with it, your accessibility settings, and your first name between the contact form and the page that thanks you — and all four are listed below.

We do not set cookies

Not essential ones, not analytics ones, not advertising ones. This site does not need to know who you are to show you a page, so it does not ask. There is no consent banner here because there is nothing to consent to — a banner that appears when a site sets no cookies is theatre, and we would rather not perform it.

Four pieces of technical storage

None of these is a cookie: nothing here is attached to a request, so none of it is sent to us or to anyone else — it is written by the page and read back by the same page on your own machine. None of it contains an identifier, and none of it can be used to recognise you on another site.

• When the chat last said hello. A timestamp, so the bubble does not offer to help again on every page you open. Kept until you clear it.
• Your conversation with the chat. Held for as long as the tab is open, so that reloading the page does not throw away what you were in the middle of asking. Closing the tab discards it. It is the same text you already sent us by chatting; this copy is the one on your side.
• Your accessibility settings. If you use the accessibility button to change text size, turn on high contrast, underline links or stop animations, that choice is remembered so the site does not revert on you at the next page. Kept until you clear it or press Reset.
• Your first name, briefly. When you send the contact form, your name is handed to the page that thanks you, so it can thank you by name instead of putting it in the address bar for anyone looking over your shoulder. It lives until the tab closes.

Clearing your browser’s site data for this domain removes all four. Nothing breaks: the chat greets you again, the site returns to its default appearance.

Server logs

Requesting a page from any web server leaves a trace on it, and ours is no exception: our hosting provider records the IP address, the time, the page requested and your browser’s user-agent string, and keeps that for a short period. We use it to diagnose faults and to spot abuse. It is not a cookie and you cannot opt out of it without not visiting, which is true of every website you have ever used. The privacy policy covers what happens to it.

Things your browser fetches from elsewhere

Two of these exist, and it is only fair to name them, because a request to another company’s server reveals your IP address and browser details to that company whether or not a cookie is involved.

• The spam check on the contact form and the chat is Cloudflare Turnstile. Your browser loads it from Cloudflare, which sees your IP address and browser details and runs a short challenge on the page. It sets no cookies on this site.
• The chat assistant sends what you type to OpenRouter, which routes it to an AI provider to write the reply. This happens only if you open the chat and type something.

Everything else is served from this site: the fonts are bundled at build time rather than fetched from Google, the video files are ours, and there are no embedded players, social widgets, comment systems, maps or share buttons anywhere on the site.

We do count page views

We want to know whether anybody reads this site, so it runs Vercel’s page counter — the same company that already hosts it, and no new one to trust. It records which page was opened, where the visit came from, and a rough country, device and browser. It sets no cookie, writes nothing into your browser’s storage, and reads nothing that is already there.

That is the whole reason no consent banner appeared with it: consent is owed for storing or reading things on your device, and this stores and reads nothing. It cannot follow you to another site, it is not joined to your enquiry, and it produces a number of visits rather than a picture of a visitor.

No advertising, no tracking

There is no Google Analytics, no Meta pixel, no LinkedIn Insight tag, no heatmap recorder and no session replay on this site. Nobody is building an advertising profile from your visit here, and we do not sell or share visit data.

If that changes again

If we add an advertising pixel, or anything that stores or reads non-essential data on your device, two things happen before it goes live: this page is rewritten to describe it exactly, and a proper consent banner appears — one that asks first and works if you say no. The page counter above was added on 24 August 2026 and this page was rewritten in the same change, before it was switched on. We will not switch on tracking and backdate a policy to cover it.

On the storage list we did not hold to that standard, and it is worth saying so plainly rather than quietly correcting it. Until 8 September 2026 this page said the site stored one thing, while three more had already shipped: the saved conversation, the accessibility settings and the name passed to the thank-you page. Nothing was tracked and nothing was shared — every one of them does what the list above says — but they were live before they were written down, which is the mistake this section exists to prevent. The list is now checked against the code rather than remembered.

Controlling storage yourself

Every browser lets you block and clear cookies and site storage, usually under privacy or site settings, and you can use private browsing to have it all discarded when you close the window. Blocking storage for this site costs you four small conveniences and nothing else: the chat forgets it already said hello and loses your conversation on reload, your accessibility settings reset on every page, and the thank-you page after the contact form says thank you without your name. Every page still works, and the form still sends.